Terms of Service

1. Order Processing

Once your order is placed, it is automatically processed by our system.

2. Payment Confirmation

It may take up to 48 hours to confirm your payment with the bank.

3. Shipping and Dispatch

After payment confirmation, your order will be packed and shipped. You will receive a shipping confirmation email with tracking details on your registered email address once your order is dispatched.

4. Delivery and Tracking

You can track your order through the tracking link provided in the email or SMS sent to your registered contact details.

5. Damaged or Broken Products

Complaints for replacement of damaged, broken, or defective products will be accepted only within 48 hours of delivery. Please share relevant photos or unboxing videos (if available) for verification.

6. Customer Support

For any queries, concerns, or details related to your order, please contact us at care@riyoraorganic.com.

7. Promotional Communication

Riyora Organic may send you emails, SMS, WhatsApp, or RCS messages from time to time regarding new products, offers, and promotional programs.

If you wish to opt out of receiving such communications, please email us at care@riyoraorganic.com with the subject line “Unsubscribe.”

By continuing to browse and use our website, you agree to be bound by these Terms of Service and other policies listed on our website. You can review our Privacy Policy and Return Policy for more details.